Southwest Membrane Operator Association (SWMOA)

Privacy Policy

Introduction

The Southwest Membrane Operator Association (SWMOA) acknowledges and respects the privacy of its members, non-members, attendees, sponsors, exhibitors and others interested in the membrane industry who visit the SWMOA website.  This Policy explains how the Southwest Membrane Operator Association (SWMOA) collects and processes your Personal Data in compliance with applicable U.S. Federal and State laws as well as the European Union General Data Protection Regulation (GDPR) and the Canadian Anti-Spam Act (CASL).

SWMOA’s Data Privacy Contact

For the purposes of the General Data Protection Regulation 2016/679 (the “GDPR”), the Data Controller for the SWMOA, registered as an Association in the State of California, administrative office is established and doing business at 2409 SE Dixie Hwy., Stuart, FL 34996.

SWMOA’s Administration Director, Janet L. Jaworski, is responsible for overseeing questions in relation to this Notice for the purposes of the GDPR.

If you have any questions or concerns about this Notice, please contact SWMOA by phone at 888-463-0830, email admin@swmoa.org or mail to 2409 SE Dixie Hwy., Stuart, FL 34996.

How SWMOA uses Your Personal Data

SWMOA will only process your Personal Data, including sharing it with third parties, where:

  1. you have provided your consent which can be withdrawn at any time
  2. the processing is necessary for the performance of a transaction to which you are a party
  3. SWMOA is required by law
  4. processing is required to protect your interests or those of another person, or
  5. processing is necessary for the purposes of our legitimate commercial interests, except where such interests are overridden by your rights and interests.

Your Personal Data Collected by SWMOA:

“Personal Data” is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to your physical, physiological, or social identity.

SWMOA may collect and process the following Personal Data:

  • Contact information, which you provide when corresponding with us by phone, e-mail or otherwise. This includes information you provide when you participate in discussion boards or other social media functions on our SWMOA website and when you report a problem with our SWMOA website. The information you give us may include your name, address, e-mail address, phone number, financial information and/or credit card information.
  • Membership information, about your membership including your name, contact details such as address, phone number and email address (business or personal), age, job title, government identification numbers (e.g. Operator License, PE License, etc.), year of admission and any other information related to your membership. Membership information may be provided by you during the registration process, or by your employer on your behalf.
  • Payment information, including financial information such as credit/debit card and account numbers used to register or renew your membership.
  • Purchase information, relating to purchases made by members and non-members of attendee, exhibitor, sponsorship registration and event participation, material orders, newsletter, website or advertisements either in-person or via our website. Purchase information will include financial information as well as information concerning the content and time of the purchase.
  • Disciplinary information, relating to ethics/disciplinary programs in which complaints against members are adjudicated, with the result being possible suspension/expulsion from membership. This may include extensive information about a member’s business or professional activities, including employment information, and similar information relating to other individuals involved in the investigation, though would usually not include financial information.
  • Certification information, relating to certification programs, in which members are granted certification if they meet specified educational/employment experience requirements and/or pass an exam. This may include extensive information about the experience/performance of those certified or accredited. Where the certification concerns an institution or business, this may include similar information identifying employees and other members of staff including volunteers.

Website and other Social Media Account Visit(s):

Each time you use our website, the current version of this Notice will apply. This Notice is applicable to all SWMOA website visitors, registered users, and all other users of our website.

By visiting www.swmoa.org or related social media forums (LinkedIn, Twitter, Facebook, Instagram, etc.), you acknowledge that you have read and understood the processes and policies referred to in this Notice.

With regard to each of your visits to our website, SWMOA will automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number; and
  • Location information
  • IP addresses
  • Browser type and plug-in details
  • Device type (e.g., desktop, laptop, tablet, phone, etc.)
  • Operating system
  • Local time zone

SWMOA may use non-Personal Data for various business purposes such as providing customer service, fraud prevention, market research, and improving our website. Please check your web browser if you want to learn what information your browser sends or how to change your settings.

Personal Data SWMOA Collects from Others

SWMOA may receive information about you from publicly available and third-party databases or services that provide information about business people that SWMOA believes will help us identify and provide products and services that may be of interest to you. SWMOA will obtain your consent before contacting you if required by the law of the country in which you are located.

SWMOA will combine this information with information you give to us and information SWMOA collect about you. SWMOA will use this information and the combined Personal Data for the purposes set out above (depending on the types of information SWMOA receive).

Personal Data that You Give SWMOA

SWMOA may use Personal Data that you provide directly to us for the following purposes:

  • to carry out our obligations arising from your membership, or any other contract entered into between you and us and to provide you with the information, products and membership services, or to notify you about changes to SWMOA’s membership service;
  • to organize events that you have purchased or registered for, and to provide you with information, and other materials, relating to the content of the event, the speakers, sponsors and other attendees;
  • to provide our newsletter and other publications;
  • to provide you with information about other events, products and services SWMOA offer that are similar to those that you have already purchased, provided you have not requested to not receive the information;
  • to provide you, or permit selected third parties to provide you, with information about events, products or services SWMOA feel may interest you;
  • to ensure that content from our website is presented most effectively for you and your computer;
  • to transfer your information as part of a merger or formation of a regional affiliate of the association.

Personal Data that SWMOA shares and Who can Access

SWMOA may share your Personal Data for the purposes described in this Notice with:

  • a member, attendee, speaker, moderator, sponsor, exhibitor of SWMOA;
  • partners, suppliers and sub-contractors, for the performance of obligations arising from your membership, event registration, or any other contract SWMOA enter into with them or you or to provide you with the information, products and membership services that you request from us;
  • analytics and search engine providers that assist us in the improvement and optimization of our website;
  • trusted third-party companies and individuals to help us provide, analyze, and improve the SWMOA website and our membership services (including but not limited to data storage, maintenance services, database management, web analytics and payment processing);
  • your payment information is only stored on our servers while we are processing your membership dues or event registration (approximately 1-week turnaround), and then we remove it. While on our servers, both your credit card number and CVV code are encrypted and never accessible except via SSL protected internal website administration pages;
  • SWMOA uses Authorize.net, a 3rd party payment gateway service, for processing online payments. All data transmissions between Authorize.net and our websites are encrypted via SSL technology;
  • if SWMOA or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets.

SWMOA will only transfer your Personal Data to trusted third-parties who provide sufficient guarantees in respect of the technical and organizational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures.

Personal Data Security

Although SWMOA has security measures to help protect your Personal Data against loss, misuse or unauthorized disclosure, SWMOA cannot guarantee the security of information transmitted to us over the internet.

All information you provide to SWMOA is stored on secure servers.

Any payment transactions will be encrypted using SSL technology.

Personal Data is Not Sold

SWMOA will never sell your Personal Data to third parties.

Personal Data Retention and Storage

SWMOA will retain your information for as long as your account is active or as needed to provide you with access to our website. SWMOA will store your Personal Data, in a form which permits us to identify you, for no longer than is necessary for the purpose for which the Personal Data is processed. SWMOA may retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it (if questions, refer to SWMOA’s Document Retention and Destruction Policy). Consistent with these requirements, SWMOA will try to delete your Personal Data quickly upon request.

The Personal Data that you provide to us is generally stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through our website, it will be transferred to our servers in the United States. The United States currently does not have uniform data protection laws in place. SWMOA maintains one or more databases to store your Personal Data and may keep such information indefinitely.

Cookies and Do Not Track Policy

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time an SWMOA member logs in to our Members Only section. Only logged in SWMOA members are assigned cookies which hold their logged in status and username. SWMOA does not assign cookies to non-logged in website visitors.

Children’s Privacy

Our SWMOA website is not directed to children under the age of 13, if you are not 13 years or older, do not use our SWMOA website. SWMOA does not knowingly collect Personal Data from children under the age of 13. If SWMOA learns that Personal Data of persons less than 13 years-of-age has been collected through our website, SWMOA will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 13 has posted, submitted or otherwise communicated Personal Data to our website without your consent, then you may alert us at admin@swmoa.org so that SWMOA may take appropriate action to remove the minor’s Personal Data from our systems.

Links to Third Party SWMOA Websites and Services

Our SWMOA websites may contain links to third party SWMOA website, applications and services not operated by us. These links are provided as a service and do not imply any endorsement by us of the activities or content of these other websites, applications or services nor any association with their operators. SWMOA is not responsible for the privacy policies or practices of any third-party including websites or services directly linked to our Service. SWMOA encourage you to review the privacy policies of any third-party websites that you link from the SWMOA Website.

Californian Rights (for California Residents)

Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your Personal Data with third parties. If you reside in California and have provided your Personal Data to SWMOA, you may request information about our disclosures of certain categories of Personal Data to third parties for direct marketing purposes, refer to Personal Data Correction and Removal Section.

Canadian Rights (for Canadian Residents)

SWMOA has implemented procedures to be in full compliance with Canada’s Anti-Spam Law (CASL). You have the right to ask us not to send you electronic messages (i.e. email, texts). You can exercise your right to prevent such processing by updating your Personal Data preferences, refer to Personal Data Correction and Removal Section.

European Rights (for European Residents)

You have the right to ask us not to process your Personal Data for marketing purposes. You can exercise your right to prevent such processing by updating your Personal Data preferences, refer to Personal Data Correction and Removal Section.

SWMOA is headquartered in the United States. Your Personal Data may be accessed by us or transferred to us in the United States or to our affiliates, partners, merchants, or service providers who are located worldwide. If you are visiting our website from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. By using our Service, you consent to any transfer of this information.

Under European data protection law, in certain circumstances, you have the right to:

  • Request access to your Personal Data. You may have the right to request access to any Personal Data SWMOA holds about you as well as related information, including for the purposes of processing the Personal Data, the recipients or categories of recipients with whom the Personal Data has been shared, where possible, the period for which the Personal Data will be stored, the source of the Personal Data, and the existence of any automated decision making;
  • Request correction of your Personal Data. You may have the right to obtain without undue delay the rectification of any inaccurate Personal Data SWMOA holds about you;
  • Request erasure of your Personal Data. You may have the right to request that Personal Data held about you is deleted;
  • Object to processing of your Personal Data. You may have the right to prevent or restrict processing of your Personal Data;
  • Request restriction of processing your Personal Data Request transfer of your Personal Data. You may have the right to request transfer of Personal Data directly to a third party where this is technically feasible;
  • Withdraw your consent.

In addition, where you believe that SWMOA has not complied with its obligations under this Notice or European law, you have the right to make a complaint to an EU Data Protection Authority, such as the UK Information Commissioner’s Office.

 Copyright

  • The text, logos, and images on SWMOA’s website are protected under the copyright laws of the United States, as well as other countries. Any downloading, reproduction or further distribution of any original material appearing on this website without prior written permission of SWMOA is strictly prohibited.
  • Requests to reprint SWMOA published material should be in written form and should specifically state the item(s) to be reprinted, the purpose, and distribution of the reprints. Requests for permission to reprint materials should be referred to admin@swmoa.org.

Personal Data and Email/Marketing Messages: Correction or Removal

Such requests must be submitted to the following addresses: admin@swmoa.org, or SWMOA; Attn: Janet L. Jaworski, Re: Privacy Right Preferences
2409 SE Dixie Hwy., Stuart, FL 34996.

Personal Data Corrections or Removal:

Email/Marketing Messages Corrections or Removal:

Changes to this Notice

If SWMOA makes any material changes to this Notice or the way SWMOA uses, shares or collects personal Data, SWMOA will notify you by revising the “SWMOA Board Approved Date” at the bottom of this Notice, prominently posting an announcement of the changes on our SWMOA website, or sending an email to the email address you most recently provided us (unless SWMOA does not have such an email address) prior to the new policy taking effect. Any changes SWMOA makes to this Notice in the future will be posted on this page and, where appropriate, notification sent to you by e-mail. Please check back frequently to see any updates or changes to this Notice.